Privacy Policy

Privacy Policy

Introduction

Welcome to https://mobility-assistance-san-juan-texas.primarycareaid.com (hereafter referred to as ‘Mobility Assistance San Juan Texas’, ‘we’, or ‘our’). We prioritize and respect your privacy by implementing robust data protection measures. This Privacy Policy details how we collect, handle, and safeguard the personal information of our users in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) of the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA).

Scope

This policy applies to all aspects of our online presence, including but not limited to:

However, please be aware that this policy does not extend to third-party platforms, apps, products, or services accessible through links or integrations on our site, as they have their own privacy policies governing data collection.

Processing Activities

This Privacy Policy guides our practices when:

  1. You use any of our applications or services as an authorized user.
  2. You visit and interact with our websites linked to this statement.
  3. You engage with us through communications like newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of Personal Data about users, including:

  1. Account Information: Details related to your account creation and management, such as username, email address, and password hashes.
  2. Payment Information: Data needed for processing transactions, like credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of financial transactions, including bank account details (if provided for direct deposits or withdrawals).
  4. Purchase Information: Details about products or services purchased from us, such as order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, which can include IP addresses, mobile phone numbers, and advertising IDs.
  6. Location Data: Information about your geographical location, gathered through GPS signals or similar technologies.
  7. Feedback: Any comments, reviews, or responses you provide to surveys or feedback forms.
  8. Social Media Information: Details from social media platforms when you interact with our content or use our services via these platforms.
  9. Product Information: Data related to products you view, search for, or purchase on our site, including product preferences and browsing history.

We collect this data through direct user input, automated tracking technologies (like cookies), and information provided by third parties who assist us in delivering services.

Cookies

We use cookies and similar tracking technologies to enhance your experience and gather analytics:

  • Strictly Necessary Cookies: Crucial for basic site functionality, like keeping you logged in or maintaining your preferred language setting.
  • Preference Cookies: Remember your preferences, such as language or display settings, to personalize your experience.
  • Analytics Cookies: Used by our analytics tools to gather information about how visitors interact with our website, providing insights for improvement.

Users can manage non-essential cookies through our Cookie Manager, allowing you to control your cookie preferences.

Retention and Deletion

We retain Personal Data only for as long as necessary for the purposes described in this Policy or as required by law. After that period, or upon request, we will securely delete or anonymize your data. The specific retention periods vary based on the type of data and legal obligations.

Your Rights

Depending on your location, you may have various rights regarding your Personal Data:

  • Access to your data
  • Rectification (correction) of inaccurate data
  • Erasure (deletion) of your data
  • Restriction on processing your data
  • Right to portability, allowing you to receive your data in a structured format
  • Objection to the processing of your data for specific purposes
  • Non-discrimination for exercising your data protection rights
  • The right to file appeals or complaints with our privacy regulator

To exercise these rights or if you have any data-related queries, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for any changes.

Contact Information

For any privacy-related inquiries, requests to unsubscribe from communications, or data protection matters, please contact us:

We are committed to handling your personal information with the utmost care and respect for your privacy.